RMA Service

Thank you for purchasing ReyKnight Products!

To protect your rights and interests, ReyKnight Technology Co., Limited (“ReyKnight” for short) hereby makes the following guarantee commitments on ReyKnight Products.

1)Warranty

All ReyKnight CCTV products offer 2-year warranty, free lifelong online services.

2)Freight

If the product is in-warranty, customer shall be responsible for one-way freight charge products to be delivered to ReyKnight (the specified receiving address in RMA form), While ReyKnight shall be responsible for one-way freight charge for repaired unit being sent back to the customer.
3)RMAs returned for replacement:

If products doesn’t work in 3 months, replacement is acceptable. We need get the package and RMA paper first from your side and must be in good condition, then we will prepare a same type for you.
4)RMA returned under a service of maintenance contract

During the warranty period, all the cost of repair will be free of charge.



OEM Service

We have rich OEM experience.

As our customer, you will be offered:
1. We can print your logo and stick your model No.on products.
2.Drop shipping to your clients.

3. We have long cooperation with many shipping companies and our export volume is large. The shipping companies can offer us good discounts.
4. Professional technician supports. We have a good after-sales service team. They can solve your problems in time.
5.All goods will be inspected and tested before shipment.
6.Customer`s satisfactory is most important to us.If you have any problem or questions regarding our transaction.Please contact us by Trademanager or Email.It will be responded within 24 hours.

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Skype: Allen-ReyKnight
Email: info@reyknight.com
Tel: 0086-755-29410521
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